How and Why Information is Collected
I collect your information in order to record and support your participation in the activities you select. For example if you sign up to the membership, register to receive a course, ebook, or training series, the information you provide is used to access the product and enrol you in updates and the newsletter. I also use it to understand your preferences so that you only receive relevant and appropriate updates.
In all cases, I will collect personal identification information from you only if you voluntarily submit such information to me.
In order to partake in voluntary activities, such as the membership you will be asked to provide certain information about yourself by filling out and submitting an online form. It is completely optional for you to engage in these activities. If you elect to engage in these activities, however, you may be asked that you provide us personal information so that it can be fulfilled. For example your first and last name, mailing address (including ZIP code), e-mail address, telephone, credit card, and other personal information. If you do not provide the required data with respect to the particular activity, you will not be able to engage in that activity.
If you supply your email address then you are giving me permission to send updates associated with your subscription. You can unsubscribe at any time and your information will be removed from my records.
The Haven in Your Letterbox
This is an optional feature of your membership in The Haven. By sending me your physical address you are giving permission for me to send you the mailouts. If you cancel your membership your address will be removed from my system immediately.
Log Files and Cookies
Like many other Web sites, the-haven.co makes use of log files. These files merely log visitors to the site. The information inside the log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and possibly the number of clicks. The information tracked is not linked to anything that makes you personally identifiable. It is used to analyse trends, administer the site, track user’s movement around the site, and gather generalised demographic information.
I use this information to administer the site and improve the service I provide through it. It helps me better understand and measure traffic patterns on the Site so that I can identify popular areas, areas that need improvement, and how people engage with it. This information is collected in aggregate form, without identifying you or any user individually.
This data is often tracked by us our our technology services provider by using “cookies” during your visit. A cookie is small amount of data that is transferred to your browser by a web server and can only be read by the server that gave it to you. It functions as your identification card and enables us to record your passwords, purchases, and preferences. Most browsers are initially set to accept cookies. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. (For some web pages that require an authorisation, cookies are not optional. Users choosing not to accept cookies will probably not be able to access those pages.)
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